Schönbrunn Palace Tickets & Tours

I have to say that I have rarely had such a good and, above all, competent tour guide. We were very impressed as a family!

It was impressive what the guide knew. You could tell that history was his thing. It wasn't memorized history, he knows the history of the castle very well. Everything was great, we would book again.

Anne Marie told wonderful stories in every room of the tour. She was very easy to understand. And she made a lovely Viennese host and Shonbrunn guide. Thank you!

Guide was knowledgeable and very good at getting us through crowds. Don't take back packs or umbrellas you have to check them in and there isn't enough time to do that.

The guide was perfekt and helpful.

Great Seline did everything easy and frendly. Romana , Marko and Mislav from Croatia.

The very competent guide captivated us from start to finish and told us lots of interesting and funny details.

I liked very much the easy way we bought the tickets. Most of all, I enjoyed the way our guide - Yuliya Pavlovska Jilch - carried out our tour. I really liked the way she told the story of the royal family, I liked her subtle sense of humour and the care she took of us all. She is one gentle woman. I would recommend her to everyone! Thanks, Yuliya! :-)

It wasn't bad, the lady who showed us around was nice and everything, but I had actually expected more. We rushed through it in no time and there was no guided tour of the garden at all. Just a few explanations from the shade. For me, the whole thing was definitely not worth 48 euros. And I wouldn't book it again

The selection of highlights to be seen, the interesting way of conveying the topics/knowledge, individual questions were answered very well.

The overall organization was very good and our guide Deter was nice, funny and full of very knowledgeable. My visit to Schönbrunn wouldn't have been the same without his fun facts throughout the tour. Thank you for the nice experience.

I would rather let you know my problem with my tour - the description of the tour of the palace and gardens say that it is 3-1/2 hours long and our tour was only 1-1/2 hours with no explanation of why it was only half of the time even after asking our guide why were done at 12:00 when the tour started pomptly at 10:30??? The tickets were very expensive for what you received in return. No value add having the guide or using HEAD OUT whatsoever :(

It was a very pleasant, informative, and enjoyable tour with our guide Selin. She was very attentive, knowledgeable, and made the whole experience truly memorable. We are very grateful for her excellent guidance.

Friendly guide, but quite a lot of pause in the period. Audio guide would have sufficed. Quick admission would not have been necessary either (despite the appointment on Sunday afternoon).

Alexander is a wonderful guide with great knowledge and a great sense of humor. His manner means that it never gets boring and a lot is retained.

The experience was amazing. My tour guide Celine explained everything so thoroughly and with passion that it made the tour of the palace more enjoyable.

Alex our guide was the best! Excellent narration and pronunciation. Very detailed historical facts that made the visit interesting and intriguing. Alex thanks a lot and keep up the good work! Highly recommended!

Interesting guide, with a good knowledge of the city and her subject. She brought the visit to life with her anecdotes. Bravo et merci

Hello, we were in the Grün group yesterday on 14.30 and had a very experienced and knowledgeable guide who gave us an unforgettable insight into Schönbrunn Palace. Thanks for that👍👋🤩

Michael, the guide was very knowledgeable and humourous. He had a deep knowledge of history and its relevance to society today. He was good with trivia and kept us engaged.

Everything was great! Gabi was a great guide and told us very interesting and informative stories about the Schoss and the Habsburgs. Thank you very much!

Really easy to find the meeting point. The guide Martina is very approachable and friendly. I enjoyed her commentary. The palace is amazing.

Our Guide-Edie- was excellent! Extremely knowledgeable, brimming with enthusiasm to pass on his historical knowledge of Vienna, the culture of the people and society, and the opulence of Sisi and Schönbrunn Palace.

I chose an "English" tour, but the tour was actually conducted in both English and Spanish. I found this distracting, and limited the amount of information the guide could provide. I discussed this with him and asked if two language groups had been combined because neither group was "full", and he said, no, that it is normal for tours to be conducted in both languages. If this is the case, it should be clearly stated in the promotional information. I feel like I got half the tour I paid for.

Our guide was excellent and very knowledgeable. The headsets worked well to ensure we heard her commentary. Very interesting.

Zoo is super good. Animals have nice place to be. You can alwyas see them. If it is to hot they are inside but you can see them there, If out side you can also see them. We where able to see all animals. Expect of Artic wolf.

I loved the fact that headout sent not only an email, but also directions on WhatsApp, for easy access. They are also very fast! Also, the zoo is incredible and it is worth every minute and buck.

Loved the walk through areas with the birds and sloths. As for the pandas...😍😍😍 Made 2 visits to the panda house, boy was I glad. I got to witness the female panda wake up and enjoy a feast of bamboo! Amazing zoo, so celan, not too crowded and the beautiful sunshine made the visit even more enjoyable.

We really enjoyed it 👍 my son was impressed from the animals and the acquarios inside 😍 the park was wonderful and everything was well maintained and organised . Many shoppers and restorants were inside the zoo where we can rest or enjoy food and drinks with your kid. My experience was really memorable. The toilets requires more attention and cleaning.

I have to say that I have rarely had such a good and, above all, competent tour guide. We were very impressed as a family!

It was impressive what the guide knew. You could tell that history was his thing. It wasn't memorized history, he knows the history of the castle very well. Everything was great, we would book again.

Anne Marie told wonderful stories in every room of the tour. She was very easy to understand. And she made a lovely Viennese host and Shonbrunn guide. Thank you!

Guide was knowledgeable and very good at getting us through crowds. Don't take back packs or umbrellas you have to check them in and there isn't enough time to do that.

The park is beautiful and very well maintained. The paths are wide and the circular route is very well designed with footpaths so that we couldn't miss anything. The animal enclosures are also larger than those at Cologne Zoo and lovingly designed to suit the species.

The guide was perfekt and helpful.

Of course the animals made it special 😊

Incredible! Our dream came true! Wish everyone had to see it! Thank you!

Best ZOO I ever saw. Goinh there every year.

Great Seline did everything easy and frendly. Romana , Marko and Mislav from Croatia.

All was excellence!!! Online tickets sustem is too great!

Time together with the family! A wonderful experience.

I like all animals from Zoo , I like terrariu the most 😌 but now is closed.

The very competent guide captivated us from start to finish and told us lots of interesting and funny details.

The animals could also be seen by small children, the zoo is very well maintained. It was a very nice experience with a 3-year-old child.

I liked very much the easy way we bought the tickets. Most of all, I enjoyed the way our guide - Yuliya Pavlovska Jilch - carried out our tour. I really liked the way she told the story of the royal family, I liked her subtle sense of humour and the care she took of us all. She is one gentle woman. I would recommend her to everyone! Thanks, Yuliya! :-)

It wasn't bad, the lady who showed us around was nice and everything, but I had actually expected more. We rushed through it in no time and there was no guided tour of the garden at all. Just a few explanations from the shade. For me, the whole thing was definitely not worth 48 euros. And I wouldn't book it again

Great experience with a baby of 2 years, easy access, lots of possibility of food and drinks. Lots great memories with Panda, Girafa..,, Highly recommended

We visited zoo on saturday in the morning and it was great, because it was not too crowdy and the animals were outside. Around 12 o'clock there was crowd.

I expected more from Orangutan 👀 i like monkeys. Bud anyway it was amazing experience with a lot of animals from close view. Definitely recommanded it.

The selection of highlights to be seen, the interesting way of conveying the topics/knowledge, individual questions were answered very well.

Excellent evening for a solo traveler!

Beautiful music, beautiful setting. Perfect evening

The music was great! The venue was awesome! The singers were outstanding! There are no photos from the concert since taking pictures or video is not allowed during the performance. We had great time and would definetely go again if in Vienna. Pictures of hall were taken during the antract. In addition, we were in Vienna in late November so the Christmas market at Schonbrunn Palace was a pleasure to the soul. Some pictures attached are from the market. Tips: We book the seats in cathegory A and it was definitely worth it. There was a recomendation on the ticket to arrive 15 min before the performance to avoid the delays. We arrived 45 min before since we were using public transportation and didnt want to be late. It was a great bonus for us. Your ticket comes with category for seating but not the reserved seats. Cathegory A was seats from the row 3 to 7 or 8. Since we were almost the first ones to enter the concert hall, we were able to reserve the seats in row 3 in the center.

The music was wonderful, the musicians - perfect and the repertoire selected with taste. Both singers were artistic.

We were poorly positioned: poor visibility and not enough sound.

The performance and the music was amazing

It was a good program with breaks. This is my first time for a concert and I'm happy about it.

Headout's offer included admission to Schunbrunn Palace, but in reality we had to pay an extra 128 euros for a visit to the castle for 4 people. Don't be fooled by this misleading offer.

Amazing venue! Second part of the concert was especially great. It was a bit hot though and windows could have been open. Seats weren't the most comfortable. Highly recommend though.

Although the tickets in the app said they could be used directly at the Belvedere Palace, at the entrance the tickets were not recognized. The digital tickets (available on the App) clearly said that it was not necessary to exchange them for physical tickets, as the digital tickets were accepted. After 30 minutes of phone calls to various locations by Belvedere Palace staff and receiving proof that we had paid for the tickets, we were allowed to visit the Palace.

It's a great thing for people who want to get to all the wonderful sights in comfort.

Super 😍 cuidado con canjear los billetes al llegar.

I was denied entry at the Schonbrunn Palace - they said they were sold out of tickets and could not redeem my voucher. I contacted support and asked for a prorated refund for the amount associated with the Schonbrunn Palace tour and even had a Schonbrunn Palace representative speak with Headout support to confirm the denial of my entry. Headout said they needed written confirmation from the venue that my entry was indeed denied.

Easy to exchange for the tickets to both palaces.

A duo visit to the palace after closing time with a dozen people and an audio guide. The feeling that the palace belongs to us Then a 2x 45-minute Mozart and Strauss concert with musicians who also play with the audience. A must-see

I liked the music, the concert hall, the setting.

I walked through history. The concert was on highest level.

Visiting the apartments after opening hours means you can spend more time touring without the crowds 👍

Loved everything about the tour...helpful staff, plenty of time to see the exhibits at the palace and the music was what I had hoped for (fan of Strauss).