Vienna Travel Services

What to bring

• eSIM-compatible smartphone.
• Stable internet connection for installation.

What’s not allowed

• Use on devices that do not support eSIM.
• Sharing beyond hotspot limits set by your device.

Accessibility

• Compatible with most modern smartphones supporting eSIM technology.
• No physical handling required, making it easy for all travelers.

Additional information

• eSIM must be activated within 5 years of purchase.
• Data plan activates automatically upon connecting abroad.
• Network speeds may vary by country and coverage.
• Easy top-up options available if additional usage is needed.
• Your eSIM is supported on multiple devices. Check the full list of compatible devices here.

Inclusions #

• Validity: 3/7/15/30 days

• Coverage in 120 countries

• Access to unlimited high-speed 4G/5G data

• Access to 20 mins of international voice calls (based on option selected)

• Access to hotspot sharing

Unwind for 3 hours with local snacks, free Wi-Fi, and refreshing showers in this T1 lounge.

• Timings & location: Open from 4:30am to 11pm, you can find the lounge airside, on level 2 of Terminal 1 at Vienna Airport.
• Everything you get: Make the most of your 3 hours of lounge access to soups, hot meals, salads, snacks, pastries, local brews, free Wi-Fi, magazines, refreshing shower facilities, family rooms, a separate smoking area & more.
• Documents required: Bring a valid boarding pass for a T1 departing flight, a photo ID, and your booking confirmation.
• Why choose this: This lounge offers handy shuttle links between the lounge and select gates, so you save yourself the walking time and reach your boarding point rested and on time.

Inclusions #

• 3-hour access to Vienna Lounge in Terminal 1

• Varied range of food and drinks from DoN

• Selection of soups, hot meals, salads, snacks, & pastries

• Local brews & premium spirits

• Free Wi-Fi & charging ports

• Comfortable seating with magazines

• Shower facilities

• Flight information screens

• Prayer room

• Children's play area

• Accessible facilities

• Smoking area

Exclusions #

• Private suites/napping pods

Location

• The Vienna Lounge is located airside, on level 2, after the security check, but before passport control.

Timings

• The lounge is open every day from 4:30am to 11pm.

Documents required

• A valid photo ID matching the booking name is required to enter the lounge seamlessly.
• Also, have your same-day boarding pass for a T1 departure on hand.

Rules & restrictions

• The lounge is situated in the Departures Area, so ensure that you clear security checks before entering.

What to bring

• Boarding pass: A valid same-day boarding pass for a T1 departure is required for lounge access.
• Photo ID: Bring a valid photo ID that matches the name of your booking.
• Voucher format: Produce a digital or physical confirmation of your lounge booking.

What’s not allowed

• Outside food and drinks: Outside food and drinks are not permitted inside the lounge.
• Cash payments: Cash is not accepted in the lounge, only credit or debit cards.

Accessibility

• Barrier-free access: The lounges are barrier-free and suitable for guests with reduced mobility. You can contact the operator in advance should you require further assistance.

Additional information

• Stay limit: Access is limited to a maximum stay of 3 hours per visit.
• Entry window: You may enter from up to 3.5 hours before your flight departure.
• Children 0-3 years: Children aged 0 to 3 years enjoy free admission to the lounge.
• Child pricing limits: Children aged 4-14 are not included in adult-only access packages.
• Shuttle service: A shuttle operates between the lounges and certain gates where available.
• Additional fee: Entry to this lounge requires an additional charge of €5 per visit in addition to the pre-booked lounge pass.

Relax in an art-filled gallery lounge featuring original Klimt and Schiele works at Vienna T3.

• Timings & location: The lounge is daily 4:30am to 11pm, and located in Terminal 3 departures at Vienna Airport.
• Everything you get: Enjoy 3 hours of access with a varied DoN buffet, alcoholic & soft drinks, Austrian pastries and desserts, free Wi-Fi, quiet workspaces, showers with towels, e-magazines, flight information screens, a baby changing table, and a nearby smokers' booth.
• Documents required: Bring a valid same-day departure boarding pass for T3, a valid photo ID, and your booking confirmation.
• Why choose this: Ideal for non-Schengen departures, you can relax in true Viennese coffeehouse ambience with self-service passport control located right beside the lounge.

Inclusions #

• 3-hour access to SKY Lounge in Terminal 3

• Varied buffet by DoN

• Access to Viennese Coffee House with Austrian pastries/desserts

• Non-alcoholic & alcoholic beverages

• Free Wi-Fi and charging ports

• Comfortable seating with e-magazines

• Shower facilities with towels

• Working spaces

• Flight information screens

• Smokers' booth (in front of the lounge)

• Accessible facilities

• Baby changing table

Exclusions #

• Private suites/napping pods

Location

• The SKY Lounge is located airside. After security check, turn left, and take the elevator or stairs to level 2.
• Turn right and the lounge is located near the F Gates.

Timings

• The lounge is open every day from 4:30am to 11pm.

Documents required

• A valid photo ID matching the booking name is required to enter the lounge seamlessly.
• Also, have your same-day boarding pass for a T3 flight on hand.

Rules & restrictions

• The lounge is situated in the Departures Area, so ensure that you clear passport control and security checks before entering.

What to bring

• Voucher format: Carry your lounge voucher or booking confirmation for verification.
• Photo ID: Carry a valid photo ID matching the name of your booking.
• Boarding pass: Bring a valid same-day departure boarding pass for lounge entry.

What’s not allowed

• Outside food and drinks: Outside food and drinks are not permitted inside the lounge.
• Seat reservations: You cannot reserve or pre-book specific seats in the lounge.

Accessibility

• Facilities: The lounge offers accessible facilities to disabled travelers. Please contact the lounge operator in advance should you require further assistance.

Additional information

• Stay limit: Your stay in the SKY Lounge is limited to a maximum of 3 hours.
• Access window: Access is only possible from 3.5 hours before your same-day departure.
• Children's access: Children 0 to 3 years enter free, and children 4 to 14 years enjoy a reduced rate.
• Departure-only access: This lounge is only available to departing passengers from Terminal 3 with same-day flights.