Vienna Transportation Services

I could choose a transport that suited me. I was travelling by bus and by subway. I also appreciates discount for tickets to museums

The tickets were easy to book online. The public transport network in Vienna is very well developed. Some of the trains run every 5 minutes, so we only used public transport everywhere. We were even checked once, everything went very smoothly. The price/performance ratio was great.

Got robbed right in the main train station, backpack, incl. all documents, money cards, driver's license, money .... everything was gone! Only had cell phone and Wienaksrt ..... I don't have to say more ....

Being able to use unlimited public transportation for the whole week made our stay a lot easier. The discounts were also great, I was able to save a lot, but I couldn't book any experiences online, which made me unsure whether we would be able to get a place (e.g. Spanish Riding School).

Vienna is really something special. It was a very relaxed vacation (with a child) also because we already had the City cards and some of the tickets we were interested in. By ordering online, we were able to use all public transport in the city without any problems and reach all destinations easily.

Train and bus ticket included was great. However, the discounts per attraction/museum were unfortunately quite low and many did not recognize the ticket because "the Vienna City Pass must be red"...

The Vienna City Card was incredibly convenient—easy to purchase, simple to use, and made getting around the city stress-free. A must-have for hassle-free travel in Vienna.

Public transportation in Vienna is excellent: good network and very high frequency. The multi-day offer is good. The discount options could be clearer. The information that children under 16 travel free with this multi-day ticket is misleading, as they always travel free in Vienna.

We were able to use all means of transportation without worry and the discount we received was significantly higher than the cost of the card.

In Vienna, the train is a great means of transportation - we always got to our destinations very quickly. Since Vienna is a very expensive place, it was nice to save on sightseeing with the Vienacard, but there are also places you can visit for free like the city park or just take the train further and get off somewhere. You will be surprised at the diversity of Vienna behind the big tourist magnets....

The audio guide only covers the place visited in one or two sentences. This should be communicated to the user in advance, as you can go to the visited objects with completely wrong expectations. It is also difficult, sometimes impossible, to find the booked ticket on the cell phone. However, this is necessary for inquiries about discounts in e.g. museums etc., as discounts for the ViennaCard are only calculated if the complete ticket is displayed on the cell phone. A booking number only appears if you go to Account and then to Audioguides. This is very confusing and confusing. You should actually find your tickets under: Bookings. Yours sincerely from Berlin Norman Greyer

The Vienna City Card made it possible for us to reach many sights in a very short time and to visit them with reduced admission. All the outer districts are also very easy to reach. A negative aspect for us was the construction site for streetcars 1 and 2, which meant we had to use the 71E rail replacement service, which was unpunctual and sometimes passed through the stop. Unfortunately, we were unable to validate the barcode of the digital card at any point. This should be done on the first day? We will definitely recommend the City Card to others.

We were able to travel across the huge city of Vienna from one hotspot to the next without any problems. Without the Vienna Card, we wouldn't have been able to do this by private car. Neither in the subway nor in the streetcar or bus was it overcrowded or unbearably hot (at 30 degrees C outside temperature).

Absolutely uncomplicated, very easy to book and, in combination with the Wien Mobil app, mobile throughout Vienna on all routes. Great. The discounts are deducted just as easily at the ticket offices. Great thing!!!

Really convenient , we saved quite a bit of money and time and visited things we might have skipped otherwise! Highly recommended

The problem-free use of public transport. It was unclear: we received an e-mail asking us to validate the Vienna City Card. But we couldn't find a place where we could validate the card. Not even at Vienna Central Station. This was probably an erroneous message that cost us some time. Yours sincerely. Peyer

A multi-day card for all public transportation is excellent. No need to pay attention to zones or times... A hop-on hop-off card makes the whole thing perfect.

Very good transportation network, nice people who helped you when you were looking for the departure point of a train.

Senior citizen tickets in the museums were often cheaper and the ticket was not recognized in the art museum. But it was recognized. Everywhere we went we had to compare which was cheaper. We liked the good public transportation.

The ability to get almost anywhere by public transport, the punctuality and being free from the hassle of buying tickets

Punctual public transportation, vehicles very neat and clean, attention to disabled people.

The uncomplicated use of public transportation

Public transport in Vienna is great. The Vienna Card also offers many discounts, e.g. for the Prater

Cleaner and more punctual CAT!!!

Ease of use for both public transportation and businesses and museums.

The ease of the app makes booking and changing travel so quickly

We are a family of eight, and the Eurail Pass made our European trip incredibly smooth and budget-friendly. From the very first day, everything was easy to understand and use. Learning how to book seats and check train schedules took just a few minutes, and after that, traveling felt effortless. The pass gave us the flexibility to explore multiple cities without worrying about buying separate tickets for each journey. It also saved us a significant amount of money, which is especially important for a large family. Every train we took was comfortable, clean, and on time, making our travel days stress-free. Overall, the Eurail Pass turned what could have been a complicated trip into a relaxed and enjoyable adventure. Highly recommended for families and group travelers.

I mistakenly bought this rail pass with headout, but would have bought it directly with eurail. i also didn't like that you couldn't cancel it.

The price is reasonable compared to alternative ways of travel. 2nd class is very comfortable indeed, no real need to overpay for 1st class. But, one star less for unclear guide for seat reservations - I've booked seats via DBahn from Frankfurt to Paris and then checked whether I did everything corect to double check. But consultants in Frankfurt station said that I'd done smthing incorrect, and if I'm not mistaken, I booked the seats for residents whereas I'm not resident of EU. But there was no obvious way to book as non-resident. So spent 33 euros needlessly.

Everything worked well ! The schedules for the four trips were on time, the seats were very comfortable and the overall flexibility is great - much better and cheaper and faster and more comfortable than flying

It was great to have the ability to not worry about missing the next train and have so many options. It would be great if you could make more reservations for sleeper trains through the planner app and see how much you saved too!

The boarding process is always super easy and simple, and I love how many of the trains are switching to carbon neutral.

This is our first time traveling via rail in Europe and we had a wonderful time. We only experienced one late train which is saying a lot. We wish transportation worked this well in the US as we would use it much more than driving.

The system of booking and activating trains at stations, to have multiple options to choose from and the easyness to board trains.

Buying and scheduling was easy. It was used in Switzerland and Italy with no questions asked. It is the cheapest way to travel. For trains which needs reservation, a separate payment is needed but also not expensive and also easy to do. This is the best option for travellers to Switzerland and accross Europe that does not opt for rental cars.

Speed of the Global Pass purchase process and good reception at the offices of the stations in Madrid.

It's difficult to add a journey and get a pass. It's supposed to be straightforward and easy.

Compliance with the website's offerings

Your prompt response on my request and resolving it on the fly.. really amazed me

Good travel with train. Only one problem between Barcelona and Lyon because of forest fire. Train is best :-)

I will never use your services again. Goodbye

It's a great train pass, good value and very flexible.

I was very satisfied and it was uncomplicated

Flexibility to make last minute changes

This is ridiculous! I bought a rail ticket which I will use next year. I made a stupid mistake and bought it from Headout. It cost me more and now I am being asked stupid questions.

My passes disappeared from the app

Practicality and cost-effectiveness.

Emailed half dozen times, no code in email where i quoted it said it was. replies from staff but not solution or resolution

The pass is great, but the seat reservation service is very poor. I was only able to book the seats on the routes where booking is compulsory. I wasn't able to book the seats on the routes where it's optional.

I liked the one pass concept, but the app to make reservations and book seats were not clear. Getting an agent to assist me was impossible and did not happen The Robot kept asking ne fir my pass ID and last name after I entered it numerous times. I wast trying to place to pass on hold when I was not using it, but I could not located how to use the app to place the pass on hold. My experience so far is extremely disappointing

It was very helpful loved travelling with global euro rail pass

There was no way of reaching the team locally I struggled with doing the tickets and still had to pay out of pocket. It was not clear to me you needed additional reservations and had to pay for that. It was very frustrating and so decided next time would use the buses instead

All very good, very good experience

Easy! Convenient ! Smooth & no glitches ! Fun experience

Clean, easy-to-find train Comfortable seats

I bought a direct train ticket to the airport, everything went well, good option to get to the airport comfortably and in about 20 minutes.

The station is located at the airport itself and is well signposted. Train on time and journey time respected.

Proceeded flawlessly. Highly recommended...

Fast, well signposted and easy to find Clean train

Very efficent, checking my bag in the city, ride was fast, the crew very kind and proffesional

Really good deals so will try use again for future bookings

Quick, good , clean, fast, good informatie. Space enough for baas.

Simple - rapid transfer, clean train and friendly ticket inspector

Easy and clean... Great experience

Easy to use - Stations and cars were clean

The train is fast ja reliable. However, I wish that there would be more connectios per hour (now only two journeys per hour)

Very simple and easy to find the train and direct in the Town center

Very easy to use,would recommend it to travellers to Vienna