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Vienna Zoo entrance | Your wildlife adventure starts here

Where is the Vienna Zoo located?

  • Address: Maxingstrasse 13B, 1130, Vienna, Austria
    Find on maps
  • Setting: The Schonbrunn Zoo is situated directly within the Schonbrunn Palace Gardens on the western side of the palace. The zoo is accessible via multiple access points, with the primary entrance being near Hietzinger Tor (Hietzing Gate). The Schonbrunner Schlossstrasse is the main road leading to the Palace. From here, the zoo is a short walk through the palace gardens. If you are walking towards the Palace Park from the U4 metro station, Maxingstrasse provides direct access to the Hietzinger Tor entrance.
  • Nearest landmark: Schonbrunn Palace (1.7km away)

How to enter the Schonbrunn Zoo?

The Vienna Zoo has three popular entrances,

  • Hietzing (near the Palm House or Desert House)
  • Tyrolean Garden (near the Gloriette)
  • Neptune (near the Schonbrunn Palace)

Best ways to reach the Vienna Zoo

Your guide to Vienna Zoo entrances and directions

Hietzing entrance of the Vienna Zoo

Where is it? This is the main entrance to Schonbrunn Zoo, located on the west side near the Hietzing U-Bahn station. It is conveniently positioned near the Palm House, providing direct access to key attractions.

Who is it for? Ideal for visitors arriving via public transport (bus, tram, or metro) and those entering from the western side of Schonbrunn Palace Gardens.

How to reach? Take U-Bahn line U4 to the Hietzing station, or use bus lines 56A and 56B or tram lines 10, 58, and 60. From there, it’s just a short walk to the entrance.

Average wait time: The Hietzing gate tends to get busier during peak hours, especially on weekends and holidays. To avoid long lines, try visiting early in the morning or later in the afternoon. Booking Vienna Zoo tickets online ahead of time can also save you some waiting.

Nearest parking: Parkgarage Hietzing (800m away)

Tyrolean Garden entrance of the Vienna Zoo

Where is it? This entrance is located on the southern side of Schonbrunn Palace Gardens, near the iconic Gloriette structure, offering easy access to the Children’s Farm Zoo.

Who is it for? Best suited for families with young children looking to visit the Children’s Farm Zoo or visitors entering from the Gloriette area.

How to reach? Take U-Bahn line U4 or bus lines 8A and 56B to stops near the southern end of the palace gardens.

Average wait time: The Tyrolean Garden usually has shorter lines than the Hietzing gate, making it a great choice if you are visiting during busier times. That said, during peak tourist seasons, between June and August, you might still encounter a small wait here too.

Nearest parking: Seckendorff-Gudent-Weg Public Car Park (1.3km away, accessible via Elisabeth-Allee, offering designated spaces for disabled visitors and an electric vehicle charging station)

Neptune Fountain entrance of the Vienna Zoo

Where is it? This gate is situated near the Neptune Fountain within the Palace grounds. It provides access to the eastern side of the zoo, home to attractions like Polar Bear World, the Rainforest House, and the Aquarium and Terrarium House.

Who is it for? Perfect for visitors exploring Schonbrunn Palace and gardens before heading into the zoo or those interested in the eastern zoo exhibits.

How to reach? Take U-Bahn line U4 to the Schloss Schonbrunn stop or Hietzing, or use bus lines 10A, 10, or 60. Both stops are just a short walk from the gate.

Average wait time: This entrance is typically quieter in the mornings and late afternoons. Keep an eye on the palace's event schedule, as special events can draw more visitors and lead to longer wait times.

Nearest parking: APCOA Parking Lot (2.2km away)

Which Schonbrunn Zoo entrance should I choose?

Choosing the best entrance to the Vienna Zoo depends on your priorities and when you are visiting. Here’s a quick guide to help you decide:

  • Hietzing gate (main entrance): If you are coming by public transport or want quick access to major attractions like the Big Cat House, this entrance is your best bet. However, it’s the busiest, especially on weekends and holidays.
  • Tyrolean Garden gate (Gloriette entrance): This entrance is usually quieter and has shorter queues, even during busier times.
  • Neptune gate (Palace entrance): If you are already visiting Schönbrunn Palace or exploring the gardens, this entrance is a convenient option. It’s less crowded during the mornings but might get busier if there is an event at the palace.

For the shortest wait times, the Tyrolean Garden Gate is a solid choice. If you are visiting during off-peak hours or have a specific zoo attraction in mind, any entrance will work. Booking tickets in advance and planning your visit during quieter times (early mornings or late afternoons) can make a big difference regardless of the entrance you choose!

Additional tips:

  • Take advantage of Vienna’s well-connected public transport system to avoid parking hassles. The U4 subway line services both the Hietzing and Schönbrunn stations, providing convenient access to the zoo.
  • Please note that Vienna enforces a two-hour short-stay parking zone from Monday to Friday. Parking permits are required and can be purchased from tobacconists or online.

Plan your visit to the Vienna Zoo

Wheelchair-friendly entrances to the Vienna Zoo

Wheelchair-friendly entrances to the Vienna Zoo

The Hietzing gate, located close to the Hietzing U-Bahn station, is the most wheelchair-friendly entrance, offering smooth paths that lead directly to major attractions. The Tyrolean Garden gate is also accessible, but keep in mind that some of the nearby gardens have gentle slopes, so a bit of assistance might be needed. If you are driving, accessible parking is available near both the Hietzing and Neptune Gates.
The Vienna Zoo itself is well-equipped with ramps, accessible pathways, and restrooms to make your visit comfortable. Plus, you can borrow a wheelchair at the entrance if needed.

Vienna Zoo map

Book Vienna Zoo tickets

Schönbrunn Zoo Skip-The-Line Ticket

Free cancellation
Book now, pay later
Flexible duration

#Vienna Flexi Pass: Choose 2/3/4/5 Attractions

Free cancellation
Book now, pay later
Flexible duration
Guided tour

Combo (Save 6%): Schönbrunn Palace & Gardens Skip-the-Line Tour + Schönbrunn Zoo Skip-the-Line Tickets

Free cancellation
Guided tour


Desert House Skip-the-Line Ticket at Schönbrunn Zoo

Flexible duration

Frequently asked questions about Vienna Zoo entrance gates

The Vienna Zoo has three entrances: Hietzing gate (main entrance), Tyrolean Garden gate (near the Gloriette), and Neptune gate (nearest to the Schonbrunn Palace).

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